In the press

I regularly write for financial services publications on topics including user experience (UX), fintech and digital innovation.

In Focus with Mark Lusted, CEO MagiClick UK
Modern Lender, 9th September 2024

Precise launches mobile app for brokers
Financial Reporter, 13th August 2024

MagiClick partners with Nomo to launch new intermediary website
IFA Magazine, 18th March 2024

Banking app now major factor for people when choosing an account
Daily Post, 13th November 2023

Foundation signs digital services deal with MagiClick
Mortgage Strategy, 5th July 2023

Fintech Trends in 2022
The Fintech Times, 14th December 2022

Precise partners with MagiClick to enhance broker journey
Financial Reporter, 15th November 2023

Feature: Making the Digital Switch
Mortgage Strategy, 27th May 2022

Hampshire Trust selects MagiClick for digital banking projects
Financial Reporter, 25th March 2022

Blog: Mortgage tech to watch in 2022
Mortgage Strategy, 21st January 2022

MBA: Mark Lusted, chief executive officer, MagiClick UK
Mortgage Strategy, 27th October 2021

Fintechs, consumer demand propels digital banking growth in the UK
TechHQ, 13th October 2021

In the Spotlight with Mark Lusted, Dock9
Financial Reporter, 12th October 2021

Banks Risk Losing Customers Due to Quality of Online Experiences
The Fintech Times, 26th September 2021

Dock9 joins UK Finance following rebrand to MagiClick
Financial Reporter, 10th September 2021

Google Core Web Vitals – How’s your experience?
Mortgage Finance Gazette, 17th June 2021

Why all financial services companies should invest in a Design System
Mortgage Finance Gazette, 13th November 2020

Embedded Finance: threat or opportunity for incumbents?
Mortgage Introducer, 1st March 2021

MagiClick enters UK market with Dock9 acquisition
Financial Reporter, 11th January 2021

Almost half of mortgage firms have never user-tested their website
Financial Reporter, 23rd October 2020

Over two thirds of firms considering automated chatbots
Financial Reporter, 19th May 2020

Twenty7Tec appoints Dock9 to develop new digital products
Financial Reporter, 28th April 2020

Masthaven Bank launches new broker portal offering instant bridging DIPs
Bridging & Commercial, 26th February 2020

Tech Watch: Is the mortgage industry ready for digital ID?
Mortgage Strategy, 17th October 2019

Comment: auditing your digital user experience
Mortgage Strategy, 15th March 2019

Dock9 rebrands and moves into new offices
Mortgage Finance Gazette, 14th May 2019

Masthaven Bank partners with Dock9
BestAdvice, 3rd December 2018

Technology innovations and trends lenders should be exploring
Mortgage Finance Gazette, 4th October 2018

Comment: AI has a part to play in the mortgage world
Mortgage Strategy, 3rd August 2018

FCA kicks off mortgage competition study
Mortgage Introducer, 12th December 2016